The following privacy policy applies to the use of our online offer www.gutgremmelin.de (hereinafter “website”). We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
The controller responsible for the collection, processing, and use of your personal data within the meaning of Art. 4 No. 7 GDPR is:
Gut Gremmelin Betriebsgesellschaft mbH
Represented by Managing Director Katrin Lange
Am Hofsee 33
18279 Lalendorf-Gremmelin
Email: lange@gutgremmelin.de
If you wish to object to the collection, processing, or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can direct your objection to the controller.
You can save and print this privacy policy at any time.
We use personal data for the purpose of operating the website, system security, technical administration of the network infrastructure, and to optimize our internet presence.
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services that we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties, and visitors to this website based on our legitimate interests in an efficient and secure provision of our website in accordance with Art. 6 Para. 1 S. 1 f) GDPR in conjunction with Art.
28 GDPR.
We collect information about you when you use this website. We automatically record information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store, and use data about every access to our website (so-called server log files). Access data includes:
– Name and URL of the retrieved file
– Date and time of retrieval
– Amount of data transferred
– Notification of successful retrieval (HTTP response code)
– Browser type and version
– Operating system
– Referrer URL (i.e., the previously visited page)
– Websites accessed by the user’s system via our website
– User’s internet service provider
– IP address and the requesting provider
We use this log data without assigning it to you personally or creating any other profile for statistical evaluations for the purpose of operating, securing, and optimizing our website, but also for the anonymous recording of the number of visitors to our website (traffic) as well as the scope and type of use of our website and services, and also for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze data traffic, search for and fix errors, and improve our services.
This also constitutes our legitimate interest in accordance with Art. 6 Para. 1 S. 1 f) GDPR.
We reserve the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence. We store IP addresses in the log files for a limited period if this is necessary for security purposes or for the provision of services or the billing of a service, e.g., if you use one of our offers. After the ordering process is canceled or after payment is received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. In addition, as part of your account, we store the date of your last visit (e.g., during registration, login, clicking links, etc.).
We use so-called session cookies to optimize our website. A session cookie is a small text file sent by the respective servers when you visit a website and temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve, for example, to allow you to use the shopping cart function across several pages.
To a small extent, we also use persistent cookies (also small text files placed on your device) that remain on your device and allow us to recognize your browser on your next visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This allows us to present our offer to you in a more user-friendly, effective, and secure way and, for example, to show you information on the page specifically tailored to your interests.
Our legitimate interest in using cookies in accordance with Art. 6 Para. 1 S. 1 f) GDPR is to make our website more user-friendly, effective, and secure.
The following data and information, for example, are stored in the cookies:
– Login information
– Language settings
– Search terms entered
– Information about the number of visits to our website and the use of individual functions of our website
When the cookie is activated, an identification number is assigned to it, and your personal data is not assigned to this identification number. Your name, IP address, or similar data that would allow the cookie to be assigned to you are not placed in the cookie. Based on cookie technology, we only receive pseudonymized information, for example, about which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This may restrict the functionality of the website.
We process personal data that we need to fulfill our contractual obligations, such as name, address, email address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion of the contract.
The data is deleted after the expiry of the warranty periods and statutory retention periods. Data linked to a user account (see below) remains stored in any case for the duration of the management of this account.
The legal basis for processing this data is Art. 6 Para. 1 S. 1 b) GDPR, as this data is required so that we can fulfill our contractual obligations to you.
You can create a user account on our website. If you wish to do so, we need the personal data requested during login. For subsequent logins, only your email or username and the password you have chosen are required.
For new registration, we collect master data (e.g., name, address), communication data (e.g., email address), and payment data (bank details) as well as access data (username and password).
To ensure your proper registration and prevent unauthorized registrations by third parties, you will receive an activation link by email after your registration to activate your account. Only after registration is complete do we store the data you have transmitted permanently in our system.
You can have a user account deleted by us at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact details mentioned in Section 1 (e.g., email, fax, letter) is sufficient for this. We will then delete your stored personal data, unless we still have to store it to process orders or due to statutory retention obligations.
The legal basis for processing this data is your consent in accordance with Art. 6 Para. 1 S. 1 a) GDPR.
To register for the newsletter, the data requested in the registration process is required. The registration for the newsletter is logged. After registration, you will receive a message at the specified email address asking you to confirm the registration (“Double Opt-in”). This is necessary so that third parties cannot register with your email address.
You can revoke your consent to receive the newsletter at any time and thus unsubscribe from the newsletter.
We store the registration data as long as it is needed for sending the newsletter. We store the logging of the registration and the shipping address as long as there is an interest in proving the originally given consent; this is usually the limitation period for civil law claims, i.e., a maximum of three years.
The legal basis for sending the newsletter is your consent in accordance with Art. 6 Para. 1 S. 1 a) in conjunction with Art. 7 GDPR in conjunction with Section 7 Para. 2 No. 3 UWG. The legal basis for logging the registration is our legitimate interest in proving that the dispatch was carried out with your consent.
You can cancel the registration at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact details mentioned in Section 1 (e.g., email, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every newsletter.
Independently of the newsletter, we regularly send you product recommendations by email. In this way, we provide you with information about products from our range that you might be interested in based on your recent purchases of goods or services from us. In doing so, we strictly follow the legal requirements. You can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact details mentioned in Section 1 (e.g., email, fax, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every email.
The legal basis for this is the legal permission according to Art. 6 Para. 1 S. 1 f) GDPR in conjunction with Section 7 Para. 3 UWG.
If you contact us (e.g., via contact form or email), we process your details to handle the request and in case follow-up questions arise.
If the data processing is carried out to perform pre-contractual measures that take place at your request, or if you are already our customer, to perform the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 b) GDPR.
We only process further personal data if you consent to it (Art. 6 Para. 1 S. 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 Para. 1 S. 1 f) GDPR). A legitimate interest exists, for example, in responding to your email.
We have integrated components from the company seminargo GmbH, 1160 Vienna, Liebhartsgasse 16 (“seminargo”) on our website.
If you make an online booking or a booking request via our website, we need your first and last name, your email address, as well as company name and billing address for processing. To calculate the valid travel price, the stay data, the desired configuration, and the number of participants are required.
The processing of your data for the online booking and the online booking request is based on Art. 6 Para. 1 S. 1 b) GDPR and serves to fulfill a contract or to carry out pre-contractual measures.
The data you transmit to us remains with us until the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
Our website uses Google Ads, a service for integrating advertisements from Google Inc. (“Google”). For this service for integrating advertisements, Google Ads uses so-called “cookies”, text files that are stored on your computer and allow an analysis of the use of the website. In addition, Google Ads also uses web beacons (invisible graphics). Through web beacons, information such as visitor traffic on websites can be evaluated. Based on the cookies and web beacons, information about the use of our website, including your IP address, is generated.
The delivery of advertising formats is then transmitted to a Google server in the USA and stored there, as with Google Analytics. The stored information can then be passed on by Google to its contractual partners. Nevertheless, the information collected by Google about your IP address will not be merged with other data stored by you.
If this collection of information based on your stay on our site is not in your interest, you can prevent the storage or installation of cookies by setting your browser software accordingly. At the same time, we would like to inform you that in this case you may not be able to use all functions of this website to their full extent. By using this website, you agree to the processing of the data collected about you by Google in the manner described above and for the purpose stated above.
We use Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about the use of this website by page visitors is usually transmitted to a Google server in the USA and stored there.
This also constitutes our legitimate interest in accordance with Art. 6 Para. 1 S. 1 f) GDPR.
Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself. As a result, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the entry linked below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymization on this website (anonymizeIp). As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with further services related to website and internet use.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent.
You can also prevent the transmission of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
Unless specifically stated, we only store personal data for as long as is necessary to fulfill the intended purposes.
In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but not processed otherwise and deleted after the statutory retention period has expired.
Under applicable laws, you have various rights regarding your personal data. If you wish to assert these rights, please send your request by email or post, clearly identifying yourself, to the address mentioned in Section 1.
Below is an overview of your rights.
You have the right to clear information about the processing of your personal data.
You have the right at any time to receive confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you, along with a copy of this data. Furthermore, there is a right to the following information:
1. the purposes of processing;
2. the categories of personal data being processed;
3. the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations;
4. if possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this duration;
5. the existence of a right to rectification or erasure of the personal data concerning you or to restriction of processing by the controller or a right to object to such processing;
6. the existence of a right to lodge a complaint with a supervisory authority;
7. if the personal data is not collected from you, all available information about the origin of the data;
8. the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved as well as the scope and intended effects of such processing for you.
If personal data is transferred to a third country or an international organization, you have the right to be informed about the appropriate safeguards in accordance with Art. 46 GDPR in connection with the transfer.
You have the right to request that we correct and, if necessary, complete personal data concerning you.
You have the right to request that we correct inaccurate personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
In a number of cases, we are obliged to delete personal data concerning you.
In accordance with Art. 17 Para. 1 GDPR, you have the right to request that we delete personal data concerning you without delay, and we are obliged to delete personal data without delay if one of the following reasons applies:
1. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
2. You revoke your consent on which the processing was based in accordance with Art. 6 Para. 1 S. 1 a) GDPR or Art. 9 Para. 2 a) GDPR, and there is no other legal basis for the processing.
3. You object to the processing in accordance with Art. 21 Para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing in accordance with Art. 21 Para. 2 GDPR.
4. The personal data was processed unlawfully.
5. The deletion of the personal data is necessary to fulfill a legal obligation under Union law or the law of the Member States to which we are subject.
6. The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
If we have made the personal data public and are obliged to delete it in accordance with Art. 17 Para. 1 GDPR, we will take appropriate measures, including technical ones, taking into account the available technology and implementation costs, to inform those responsible for data processing who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.
In a number of cases, you are entitled to request a restriction of the processing of your personal data from us.
You have the right to request that we restrict processing if one of the following conditions is met:
1. the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
2. the processing is unlawful and you opposed the erasure of the personal data and requested the restriction of their use instead;
3. we no longer need the personal data for the purposes of the processing, but you need the data for the establishment, exercise, or defense of legal claims; or
4. you have objected to processing pursuant to Art. 21 Para. 1 GDPR pending the verification whether the legitimate grounds of our company override yours.
You have the right to receive personal data concerning you in a machine-readable format, to transmit it, or to have it transmitted by us.
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that
1. the processing is based on consent in accordance with Art. 6 Para. 1 S. 1 a) GDPR or Art. 9 Para. 2 a) GDPR or on a contract in accordance with Art. 6 Para. 1 S. 1 b) GDPR and
2. the processing is carried out by automated means.
In exercising your right to data portability in accordance with paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, as far as this is technically feasible.
You have the right to object to a lawful processing of your personal data by us if this is justified by your particular situation and our interests in the processing do not override yours.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on Art. 6 Para. 1 S. 1 e) or f) GDPR; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.
If personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing.
You have the right, on grounds relating to your particular situation, to object to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 Para. 1 GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.
Automated decision-making based on the personal data collected does not take place.
You have the right to withdraw consent to the processing of personal data at any time.
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.
We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities.
Your personal data is transmitted encrypted by us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission on the internet (e.g., when communicating by email) can have security gaps. Complete protection of data from access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
Furthermore, we do not guarantee that our offer will be available at specific times; disruptions, interruptions, or failures cannot be ruled out. The servers we use are carefully backed up on a regular basis.
In principle, we only use your personal data within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transfer is necessary for the corresponding service.
In the event that we outsource certain parts of data processing (“order processing”), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.
Data transfer to entities or persons outside the EU, other than the case mentioned in Section 4 of this declaration, does not take place and is not planned.